Here at Parker Grey Boutique, we know that shopping online can be new territory for some and we are committed to making your shopping experience the best it can be! If you are not satisfied with your order, we will do everything we can to make it right by you!
When you receive your order, please look over it and make sure that it’s exactly what you want. If you receive an item that is damaged or defective, please contact customer service at firstname.lastname@example.org within 5 business days of receiving your order. If your order arrives and you seem to be missing an item or the wrong items are in your order, please make sure to reach out to customer service as soon as possible and we will ensure that your issues gets attended to! In the case of damaged, defective, incorrect, or missing items, Parker Grey Boutique will cover the cost of return shipping and will email you a label to be printed. Once an email is sent, you have 7 business days to put the item in the mail.
If you would like to return an item, please send an email with your order number and details to email@example.com
We are more than happy to issue a full refund in the form of your original payment method if you issue a request within 10 business days of receiving your items.
After 10 business days, purchases are eligible for store credit only if returned within 30 days of receipt. After 30 days, items are not eligible for returns.
Customers are responsible for return shipping costs. Returns may be sent to
PO BOX 190
Waymart, PA 18472
Once we receive your return, please allow 3-5 days for us to process your return.